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Sep
29th
Tue
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OnlyOnce Blog: Closer to the Front Lines, Part II: Closer to the Front Lines, II Last year, I wro.. http://bit.ly/4gHkLl

Sep
25th
Fri
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Why can’t you use a wireless mouse on planes? There’s wireless internet on planes…are we really supposed to believe mice mess up nav?

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The Gift of Feedback, Part III

Last week, I posted about my new development plan.  I thought I’d also share a “team development plan” that we crafted this year for the entire Executive Committee at Return Path (basically me and my direct reports), coming out of all of our 360 live reviews taken as a whole.

  1. Push each other harder and be continuous in our effort to provide the team and each of us feedback and further develop:  Improve ability to handle conflict as a group;…
Sep
24th
Thu
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Coolest place for an Internet conference ever - glad I was able to peel out for two hours of sightseeing in Istanbul http://pic.gd/13658b

Sep
22nd
Tue
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Mentoring at Seedcamp in London today. 4 minutes is not a long time to explain your company, especially in a foreign language. #seedcamp

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Mentoring at Seedcamp in Lobdon today. Same as Techstars…only different

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Quote of the day from #Seedcamp yesterday - “Software is like sex. It’s better when it’s free.”

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Great opening line of a sales pitch at #Seedcamp - “Hello, I’m John, and I’m about to show you something you desperately need.”

Sep
19th
Sat
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OnlyOnce Blog: How Deliverability is Like SEO and SEM for Email: How Deliverability is Like SEO an.. http://bit.ly/PthT1

Sep
18th
Fri
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How Deliverability is Like SEO and SEM for Email

I admit this is an imperfect analogy, and I’m sure many of my colleagues in the email industry are going to blanch at a comparison to search, but the reality is that email deliverability is still not well understood — and search engines are.  I hope that I can make a comparison here that will help you better understand what it really means to work on deliverability - they same way you understand what it means to work on search.

But before we…

Sep
17th
Thu
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Another Only Once Moment, Sort Of

I’ve never handed over the reins of a company before (no, I’m not leaving, and we aren’t selling Return Path).  But I did the other day, for the first time.  As many people know, last year we reorganized the company to focus entirely on deliverability and whitelisting and spun out Authentic Response, a company in the online market research business, into a completely separate entity. 

Since then, I have been CEO of both companies.  Although Return Path…

Sep
16th
Wed
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OnlyOnce Blog: Another Only Once Moment, Sort Of: Another Only Once Moment, Sort Of I’ve never han.. http://bit.ly/uQ9mf

Sep
15th
Tue
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Odd mix of features in this Hertz car — Sirius satellite radio, Garmin GPS, roll-down manual windows

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The Gift of Feedback, Part II

I’ve written a few times over the years about our 360 feedback process at Return Path.  In Part I of this series in early 2008, I spelled out my development plan coming out of that year’s 360 live review process.

I have my new plan now after this year’s process, and I thought I’d share it once again.  This year I have four items to work on:
  1. Continue to develop the executive team.  Manage the team more aggressively and intentionally. 
Sep
10th
Thu
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Dinner with @bfeld and @abatchelor ad Mariquita - 00/09/09 00:09:09:09 - very satisfying